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Featuring Sony’s industry-leading Noise Cancelling technology, the pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. A refined design promises even better wearing comfort, whilst premium sound is assured, thanks to the combined power of both the HD Noise Cancelling Processor QN1 and the Integrated Processor V1. When only the best will do, the WH-1000XM5 will meet and exceed all expectations.
Industry-leading noise cancellation
From airplane noise to people’s voices, our wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimized based on your wearing conditions and environment.
Superlative sound, engineered to perfection
The specially designed 30mm (precision-engineered) driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
1000X series best call quality ever
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimizes wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organization (WHO). Receive OS notifications when listening levels are too high.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get noti? cations, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
Key Features
Wireless headphones with Industry-Leading Noise Cancellation*
HD Noise Cancelling Processor QN1 + Integrated Processor V1, for premium sound
New lighter design with improved fit and comfort, including soft-fit earpads
Clear calls, with precise voice pickup technologies and multipoint connectivity
‘Speak-to-Chat’ and Quick Attention Mode – let’s you easily connect with others
DSEE-HX Extreme, advanced music upscaling using Edge-AI for better sound
Adjustable Ambient Sound modes, including Voice Mode
Google Assistant and Amazon Alexa built-in with easy wake-word operation
Wearing sensor, music pauses when headphones are removed
30 Hour battery-life NC on, with USB Type-C™ & Quick-charging (3min = 3hr playback)¹
Up to 40 Hour battery-life NC off
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed. We don't place many restrictions on returns (see full returns and cancellations policy Below however if you decide you wish to cancel or return an order the return shipping costs must be paid by you. (Excluding warranty items or any cases we make an error). For the most cost effective returns on items up to 25kg and up to 1.2M at the longest point we recommend www.sendle.com.au
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You don't like it
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For Electronics , We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product. we are not accepting any return on any items because of restricition of lockdowns.
please before you place an order make it sure you placed the correct item.
