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Built to satisfy the natural instincts of your precious pet, our Alice Cat Tree includes a host of nooks and crannies for your cats to have hours of fun scratching, hunting, climbing, jumping, hopping or simply lounging around. Hanging balls also keep your cat curious and alert. Uses woven sisal twine towers so you can rest assured that your furniture will stay cat scratch free. Two hammocks and two enclosed caves help your cat nap comfortably and safely. The tree is upholstered with a plush scent- and chemical-free velvety surface for extra comfort and style. Best of all, the firm base and sturdy construction ensure that the tree remains a durable cat haven with total peace of mind for you. Can we hear a meow to that?
Features
Large-sized cat tree
Stable base
Sturdy wooden construction
Natural sisal posts
Soft plush cover
Multi-level design
Two bed cubicle
Two hanging balls
With hammock, ladder, sleeping cradle
Several napping spots
Various playing spots
600g plush cover
3cm thick base board
Specifications:
Brand:
Frame material: Particleboard
Cover material: 600g Plush velvet
Post material: Natural sisal
Overall dimensions: 48cm x 48cm x 168cm
Weight capacity: 25kg
Colour: Grey
Assembly required: Yes
Number of packages: One
Package Content
(1) Cat Tree x1
(2) Assembly Kit x1
(3) Assembly Manual x1
This product comes with 1 year warranty
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed. We don't place many restrictions on returns (see full returns and cancellations policy Below however if you decide you wish to cancel or return an order the return shipping costs must be paid by you. (Excluding warranty items or any cases we make an error). For the most cost effective returns on items up to 25kg and up to 1.2M at the longest point we recommend www.sendle.com.au
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
RETURN POLICY
You're entitled to a refund, replacement or repair if:
- The item is faulty or damaged
- You were sent the wrong item
- You were sent the wrong size
- The item is significantly different from the product images and description
You are NOT entitled to a refund because:
- You just changed your mind
- You found the product cheaper at another store
- You don't like it
- You bought the wrong size
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
For Electronics , We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product. we are not accepting any return on any items because of restricition of lockdowns.
please before you place an order make it sure you placed the correct item.
