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GUARANTEED SAFE CHECKOUT
The Metal Pet Playpen is a practical and secure way to give your pet plenty of playtime both indoors and outdoors. Constructed with sturdy power-coated steel, this playpen features a multi-configurable design that allows you to customize its shape to fit your needs and available space. Its rounded edges ensure safe use, while its rust-resistant and durable construction ensures long-lasting use. The playpen also has a lockable gate for added peace of mind when leaving your pet unattended. When not in use, the playpen can be easily folded and stored or transported. Available in three different models to accommodate different pet sizes and heights.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed. We don't place many restrictions on returns (see full returns and cancellations policy Below however if you decide you wish to cancel or return an order the return shipping costs must be paid by you. (Excluding warranty items or any cases we make an error). For the most cost effective returns on items up to 25kg and up to 1.2M at the longest point we recommend www.sendle.com.au
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We partner with the following carriers:
The product has a fault that you knew about before you bought it.This includes instances where the fault was listed in the description.
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